We deliver our products all around the world. We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
Hawaii and Alaska are areas that shipping takes a longer than estimated time to deliver due to customs and rules restrictions. We apologize for any inconveniences.
Jolly Knitting is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
These are our estimates:
Processing time takes between 1-2 Business Days
Free Shipping; Estimated Shipping Time: 7-14 Business Days. Max delivery time – 20 business Days.
Expedited Shipping: Estimated Shipping Time: 3-5 Business Days. Max delivery time - 7 Business Days
All shipping times exclude clearance/customs delays
You will receive an email with a tracking number once your order is
shipped but sometimes due to free shipping tracking is not available.
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your
tracking number, please contact us.